If your controller has lost connection to your Wi-Fi network, or you’ve changed routers/internet providers, the controller will need to be reconnected to the router.
First, put your controller into “Pair Mode” by:
- Indoor Controller – pressing the B-hyve button 5 times rapidly
- Outdoor Controller – Turn the dial until off is highlighted on the screen. Tap the center dial to select off. Press the Reset button located on the back of the swing panel behind the LCD screen.
In your app, tap “My B-hyve” and then Devices.
Select the controller or connected device you are updating the Wi-Fi settings for.
Scroll to the bottom of the device detail page and tap “Update Wi-Fi Settings”.
The app and controller will prepare for setup and connect over Bluetooth(R).
Your app will look for the controller and automatically connect to it.
The controller will look for available Wi-Fi networks and display the results in order of signal strength. If you don’t see your network initially, you can click on the “refresh” button to try again. If you still don’t see your network, you may need to temporarily move the controller closer to your Wi-Fi router during reconnection.
If your network is not secured, you can click “Connect to Network”. If your network is secured, you will be prompted to input the network password or security key. Once your password is entered, click “Connect to Network”.
If your controller is using a Wi-Fi network that is not broadcasting its SSID (name), you will use the Advanced button to enter your network’s connection details. While the controller is connecting to the wireless router, you will see the connecting screen.
Your controller is now reconnected to your network and you should be able to control it through your phone.
If this did not work, try power cycling your timer. To do this, unplug the unit from the wall and let it sit for about 30 seconds, and then plug it back in.
You should also power cycle your router and phone. Most routers can be unplugged for 30 seconds and then plugged back in. Simply turn your phone on and off again to power cycle.