Performing a factory reset is easy to do, and does not affect the settings of a controller. All settings are stored in the B-hyve cloud (if connected to Wi-Fi) and are restored to the device in a few minutes after the factory reset and a stable Wi-Fi connection is made.
To perform a factory reset #
- Open the front door
- Open the swing panel
- Locate the reset button on the back of the swing panel. It is above the Battery along the top.
- Press and hold the reset button for 10-12 seconds. The LCD screen will illuminate all the icons indicating a successful factory reset followed by a blank screen
Why perform a factory reset? #
Factory resetting is very important when initially pairing your device to the B-hyve app, but it can also assist when you have had any Wi-Fi or router changes and need to get your device reconnected, or are having frequent disconnection issues.
NOTE: factory resetting will put the device in pairing mode.
Release Access / De-authorize a Controller #
If you want to erase all the settings on a controller, and in the B-hyve cloud, the device owner needs to release access to the controller. This is permanent and cannot be undone! Once the device is released from an account a factory reset must be completed before anyone else can use the controller.
