Performing a factory reset is easy to do, and does not affect the settings of the controller. All settings are stored in the B-hyve cloud and are restored to the device in a few minutes after the factory reset and a stable Wi-Fi connection is made.
- Open the front door
- Open the swing panel
- Locate the reset button on the back of the swing panel. It is above the Battery along the top.
- Press and hold the reset button for 10-12 seconds. The LCD screen will illuminate all the icons indicating a successful factory reset
Why perform a factory reset? #
Factory resetting is very important when initially pairing your device to the B-hyve app, but it can also assist when you have had any Wi-Fi or router changes and need to get your device reconnected, or are having frequent disconnection issues.
NOTE: factory resetting will also put the device in pairing mode. If you already have your device programmed, then performing this step will clear any custom programming that you have set up.
Release Access / De-authorize a Controller #
If you want to erase all the settings on a controller, and in the B-hyve cloud, the device owner needs to release access to the controller. This is permanent and cannot be undone! Once the device is released from an account a factory reset must be completed before anyone else can use the controller.